Your questions answered...

We've put together a list of the most commonly asked questions, but if there is anything else you'd like to ask, just click below to contact our team.

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Can I upload my own artwork?

Yes, you can supply your own artwork by electronic file transfer including Email, Dropbox, or WeTransfer... OR you can design your artwork online using our advanced editor.

What file formats do you accept?

We are happy to accept the following file formats: PDF, AI (Adobe Illustrator), EPS or TIFF. Please supply artwork 1-up with 3mm bleeds.

How long will I have to wait for my job?

This can vary, and will be indicated on the relevant product page, however typically we aim to turnaround every job within 3 days from order to shipping,

Do you offer a money-back guarantee?

If you are not happy with your job, we will refund your money to your original payment method (less shipping) up to 14 days after delivery.